Shipping Policy

Completeful Shipping Policy

Last Updated: 2/10/2025

At Completeful, we are committed to providing you with a seamless and efficient shipping experience.

Please review our shipping policy below to understand our shipping processes, timeframes, and guidelines.

1. Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• During peak seasons orders are processed between 1-5 business days
• Processing times may vary during peak seasons or promotional events.
• Custom or personalized items may require additional processing time.

2. Shipping Rates & Delivery Estimates

We offer standard and expedited shipping options.

• Shipping rates are calculated at checkout based on weight, destination, and shipping method selected.

Estimated delivery times vary by location: 

Standard Shipping: 3 to 5 business days

Expedited Shipping: 1 to 3 business days

International Shipping: 7 to 10 business days

• Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Destinations

• We currently ship to the United States and select international locations.
• If your country is not available at checkout, please contact our support team for assistance.

4. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.
• You can track your order through the carrier’s website or our tracking page.

5. Lost, Stolen, or Delayed Shipments

• Completeful is not responsible for lost or stolen packages. If your order is marked as delivered but you have not received it, please check with neighbors or your local post office.
• If your package is delayed beyond the estimated delivery timeframe, please contact the carrier or our support team for further assistance.

6. Customs, Duties & Taxes (International Orders)

• International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.
• These charges are the responsibility of the customer.
• Completeful is not responsible for delays caused by customs processing.

7. Address Accuracy & Changes

• Customers are responsible for providing accurate shipping information.
• If an address error is noticed after order placement, please contact us immediately. Address changes cannot be guaranteed after the order has been processed.

8. Returns Due to Incorrect Address

• If an order is returned due to an incorrect or incomplete address, the customer may be responsible for reshipping costs.

9. Contact Us

• For any questions or concerns regarding your order or shipping, please contact our support team at [e-mail] or visit our page completeful.com.

We appreciate your business and look forward to serving you!

Completeful Team