Order Cancellations

At Completeful following specific steps to ensure everything is handled correctly. Here’s a detailed guide on how to cancel an order:

Step-by-Step Instructions

1. Contact Customer Support:
   • To initiate the cancellation process, you must contact Completeful’s customer support team beforehand.
   • You can reach out to them via email, [e-mail]
   • Provide your order number and any relevant details to help customer support locate your order quickly.
2. Request a Cancellation:
   • Clearly state that you wish to cancel your order.
   • Mention the reason for the cancellation to assist the support team in processing your request efficiently.
3. Wait for Confirmation:
   • The customer support team will check the status of your order to determine if it can be cancelled.
   • If your order has not been designed or entered production, they will proceed with the cancellation.
   • You will receive a confirmation message once your cancellation request has been processed.