How does fulfillment work?

Print-on-demand (POD) fulfillment is a streamlined process that allows you to sell custom products without holding inventory.

1. Integration and Setup

• Integrate with Your Store: Completeful POD services offer integration with major e-commerce platforms like Shopify, Etsy, and Amazon. You'll need to connect your online store to the POD provider's platform.
• Please review the article for How can I integrate my etsy store? & How can I integrate my shopify store?

2. Product Creation

• Design Your Products: Use app.completeful.com design tools or your own design software to create custom designs for your products. These can include items like t-shirts, hoodies, mugs, tumblers, and more.
• Mockups: Completeful app allows you to generate product mockups, which are digital representations of how the final product will look.
• Listing Products: Once your designs are ready, you upload them to your store, create product listings with descriptions, prices, and other relevant details.
• Review the article for How do I add a product?

3. Customer Orders

• Customer Purchases: When a customer places an order on your online store, the order details are automatically sent to Completeful.

4. Production

• Printing: The chosen design is printed on the product using various printing methods, such as direct-to-garment (DTG) printing, engraving, UV printing, embroidery, or sublimation.
• Quality Control: The finished product undergoes a quality control check to ensure it meets the standards and specifications.

5. Fulfillment and Shipping

• Packaging: The product is packaged securely to prevent damage during shipping. 
• Shipping: Completeful ships the product directly to the customer. Offers multiple shipping options, and the shipping details (such as tracking information) are often automatically updated in your store and sent to the customer.
• Please review the article for Return & Replacement Policy & Shipping Policy

6. Customer Service and Returns

• Customer Support: If there are any issues with the order (such as misprints, defects, or shipping problems), Completeful support handles returns and exchanges according to their policies.
• Please review the article for Replacement Orders
• Returns and Refunds: Each POD provider has its own return and refund policies. Generally, they will replace or refund products that are defective or incorrectly produced. Return & Replacement Policy

Benefits of POD Fulfillment

• No Inventory Management: You don’t need to purchase or store inventory, which reduces overhead costs and risks associated with unsold stock.
• Scalability: You can easily scale your business without worrying about inventory constraints or production capacity.
• Diverse Product Range: Completeful offers a wide variety of products you can customize and sell, allowing you to expand your product range without significant investment.
• Flexibility: You can quickly test new designs and products with minimal risk. If a design doesn’t sell well, you can easily replace it with a new one.